In this post I will focus on Zopim. It is a free tool you can utilize on your website to converse with your website visitors. You can find Zopim at www.zopim.com.
Increase Sales
Increase conversion rates, cross-sell and upsell orders, reduce shopping cart abandonmentSuperior Support
Provide one-on-one support to customers & give quick answers to their urgent questionsIncrease Productivity
With automated tools like pre-set messages, survey function & trigger-based chatsLower Costs
Chat with multiple visitors & cut manpower costsMarketing research shows that gathering information from your customers via online surveys is very valuable. Wondering what products to develop, how to improve the ones you already sell? Customers will actually tell you want they want to purchase; no guesswork. That's powerful.